General information we collect
From time to time when you visit the Folklabel website we may gather certain general anonymous information about your visit including traffic patterns, IP address, host name, and browser type. This information is not personally identifiable and is only in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may also group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request.
Personal information we collect
In order to access certain information and features contained on the Site, we may require you to provide us with personally identifying information. The categories of personally identifying information we collect may include, without limitation, your first and last name, email address, mailing address, phone and fax numbers, and general information about you. We may also collect any other information you provide us voluntarily or through your electronic communications with us. We collect personally identifying information in order to fulfill our services to you and to ensure compliance with our policies and applicable law. We may also use your personally identifying information to process requested transactions, customize the services we provide to you and send you periodic communications by email or regular mail. For example, we may ask for your feedback regarding the Site or provide you with promotional or other special offers.
Folklabel does not distribute, sell, or rent your name or personal information to any third party.
We do not share any statistics with any third party vendors and will never provide any personal or specific information about the individuals who buy from us, except as required to complete your order with our credit card processors. Your personal information will not be used for any purposes other than to send products or track orders, nor will it be divulged to anyone outside of our company, unless required by law or legal process. We only ask for the information we need to complete an order: your name, e-mail address, billing address, mailing address, contact information, and credit card number and expiration date in order to process your order, fill it, and communicate with you regarding its status. Customer information is collected and stored in a database to allow for one-click shopping on return visits. Unique usernames and passwords will be created and tied to each profile. Upon returning and logging in to the site, user information will automatically populate to the shopping cart for easy check-out.
Protecting the security of your personal information is very important to us. When you transmit personally identifying information from your PC to our servers, your information is protected by industry standard secure socket layer (SSL) encryption technology.
Folklabel uses the Big Cartel platform to host our online store, one of the industry leaders in online storefront systems. For your complete security, your credit card information is never stored in any system at Big Cartel nor is this information provided to Folklabel during the transaction. All payment transactions are carried out through Paypal, which utilizes high level encryption with the transfer of all financial information.
Feel free to contact us with any questions that you may have regarding our Privacy & Security policy.